This once week intensive Effective Conflict Resolution Training Course will help attendees to learn the ways of managing conflict effectively, and to develop effective strategies and solutions to achieve resolution. The course raises participants’ understanding of the background to conflict and the contribution they can make to either calming or escalating the confrontation.
The Effective Conflict Resolution Training Course will be beneficial for executives, managers, supervisors, team leaders and employees at all levels or anyone who is likely to be involved in managing conflict situations at work.
Background to conflict
Recognising rising anger
Responding to conflict
Managing conflict
By the end of the course, participants will be able to:
With small class sizes, much more individual attention can be given to each delegate.
We believe our prices are very competitive and our quality is second to none.
Our friendly Customer Support team is here to help you with every step of the way to make your BOC experience comfortable and welcoming.
Course registrations can be made via our website either from individual course pages or through our booking page.
Alternatively, you can download and complete course application form and send via email: training@boc-uk.com or fax: +44 (0) 207 112 4845 Call: +44 (0) 207 112 4846
We strive to provide the best service possible, with the highest regards to quality and professionalism.
Each day we have different trainers to maximise the experience sharing.
to promote paper free environment, we are giving Kindle Fire to our delegates instead of the course binder.
All our Training Courses take place at the luxury 4-5 Star hotels located in central London
At the end of the programme participants will receive a certificate of achievement.
Each delegate receives unlimited support from the trainers after they attended the course with us.
All of our open courses can also be run as bespoke courses, tailored to your organisation's specific needs and requirements. Our Tailored Management Training comes in many formats from one-to-one through to fully customised company wide programmes.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846
All of BOC open courses can also be run as One to One Training Sessions, where delegate gets a dedicated trainer for their specific learning requirements. This mode of training is highly preferred by those who need undivided attention of the instructor for a fulfilling learning experience. The courses can be tailored to suit the individual needs of the organisation and the delegate.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846