- About BOC
BOC conferences are intensely researched to provide real business solutions to everyday challenges. Speakers are carefully selected according to end-user demand. Each and every conference partner is consulted with at every stage of production in order to truly create win-win partnerships. BOC Conferences provide excellent insight from facilitators and speakers who are truly hand-picked professionals from leading global brands.
Conferences participants are able to enter the Brilliance Awards for FREE.
Jia Gay provides organizational strategy and development to MENA, especially as it accelerates its support in driving organizational capabilities and marketplace execution.
Jia is a seasoned HR executive who brings over 20 years of Human Resources experience, having previously worked as Group HR Director for the North and West Africa Division of The Coca-Cola Company based in Casablanca, Morocco. Jia joined The Coca-Cola Company in 1993 and has held various positions of increasing responsibility in Coca-Cola North America, Coca-Cola Africa and the Middle East supporting various businesses and functions. Most recently, Jia was the Group Director, Human Resources, Coca-Cola North America where she was responsible for the Sparkling Category Business Unit, Strategic Marketing, and Research and Development function. Prior to joining the Company, Jia worked with Electronic Data Systems (EDS), The Lucas Group and Federated Department Stores.
Jia has a B.S. degree in retail management from the University of Alabama and a Master’s in business administration from Walden University.
Dr. Sujaya Banerjee has been a Human Resources professional for over 22 years and has transformed the HR functions in several leading organizations during her career. She is an OD professional par- excellence having set up world class PMS and Talent Management programs and helped build Learning Organizations through her assignments at ADNOC, Lowe Lintas and Partners, British Gas and the Essar Group. Sujaya has been listed among the Top 40 HR professionals in Asia ,has won the Youth Icon Award for 2009 and the Contribution to the HR Community Award in 2012, besides bringing several international accolades to India- the Learning Elite Award – CLO USA, Learning in Practice Award – CLO USA, Best Project Implementation in Asia- SuccessFactors and Best Business Adoption Award- SuccessFactors.
She has presented White Papers at leading conferences at GE’s John F. Welch Leadership Center (Crotonville), at the CLO Summit-Harvard Business School, ASTD, SkillSoft Perspectives and recently at SuccessConnect Sydney. She is a sought after speaker and thought leader and is a regular contributor to the Human Capital Magazine.
Sujaya is a TEDx speaker and leads the Learning &amp;amp;amp;amp; OD Roundtable- a forum for practitioners which has a worldwide membership of over 1600 Learning &amp;amp;amp;amp; OD professionals. The L&amp;amp;amp;amp;OD Roundtable enables capability building of Learning professionals and helps member organizations become Learning Organizations.
Rajesh heads the Human Resources function for ING Investment Management India and provides leadership oversight to Communications, Technology and Administration functions. With over 18 years of intense HR leadership experience in managing matrix organizational structures, cross cultural staff and driving innovative best practices in India &amp;amp; Asia Pacific region, Rajesh is known for his passion for People Engagement. Considered a change agent expert in building organizational themes &amp;amp; developing new concepts, Rajesh has already catapulted ING Investment Management in the league of ‘India’s Top 50 Best places To Work’ ranked by Great Place To Work Institute (GPWI) in 2012.
Under his leadership, ING has also received recognition for its Talent Management practices at Asia's Best Employer Brand Awards and also at Asia Pacific HRM Awards held in Singapore and India in 2012. World HRD Congress has bestowed upon Rajesh with a coveted title of ‘HR Professional of the Year’ at Asia's Best Employer Brand Awards held in Singapore in July 2012.
His professional journey spans across domains such as Banking and Financial Services, Informational Technology and ITES, in MNCs such as ANZ Bank, HSBC Group and CMS Computers.
Jerome is focusing on the Governance at Group, regional and local levels and on operational performance improvement for 10 Etisalat’s international telecom operators in the Middle-East and Africa. He is involved in all initiatives related to developing HR and business capabilities, evolving management models through re-organization, change programs, shared services or outsourcing plans, and M&amp;A activities.
Prior to joining Etisalat, Jerome de Mallmann worked for 10 years in Management Consulting at Oliver Wyman and at Accenture in Europe and the Middle-East, where he managed consulting projects spanning from strategic planning, processes and organization, business performance and commercial turn-arounds to launching new businesses.
Richard Mosley is widely recognised as one of the leading world authorities on employer brand development and management. This has involved a significant focus on core values, employee engagement and culture change as well as the more externally focused dimensions of external reputation and talent attraction. His first book, ‘The Employer Brand’, has become a global best-seller, and the sequel: ‘Employer Brand Management: Practical Lessons from the World’s Best Employers’ was published last year.
His thinking draws on over 25 years experience in both brand management and HR consulting. Richard has led major employer brand development projects for Bacardi, BP, Coca-Cola, DSM, Ferrero, GSK, HSBC, Lafarge, LEGO, L’Oreal, JTI, Met Life, Nokia-Siemens, PepsiCo, RBS, Santander and Unilever. Richard is a regular key note speaker and chairman at employer brand events around the world, and was recently the first to publish an article on employer branding in the Harvard Business Review - https://hbr.org/2015/05/ceos-need-to-pay-attention-to-employer-branding
Globally experienced marketing communications, corporate brand/ branding professional with strong technical &amp;amp;amp; leadership skills. Strategist with ability to develop internal &amp;amp;amp; external networks, achieve buy-in from senior stakeholders, gain C-suite support and deliver-with-excellence. Well- honed decision-making skills. Collaborative. Keep-it-simple approach.
Andrew is a content strategist and producer with in-house experience from the likes of Microsoft, Nokia, Ericsson and nASDAQ OMX. In the past few years Andrew has mainly been focused on producing online videos and TV advertisements for smartphones, yet his broad career also spans financial communication, consumer PR and B2B copywriting.
James helped businesses create, transform and grow their digital presence, products and teams using strategy, marketing, product and technology. Working for global brands, offering a range of digital services from e-commerce, to online brand protection, digital business strategies and online marketing, helping clients understand new busi- ness practices, new consumer behaviour, and new digital technologies available.
His Clients include: Guardian News and Media, Selfridges &amp; Co, Bacardi, News Interna- tional, Bombay Sapphire Gin, Grey Goose Vodka Hilton Hotels.
Martin has held international HR director roles with Dow Chemical, Ericsson, Serco and BP including vice President resource management for Ericsson based in Stockholm and HR Director Operations Europe, Middle East, Africa and Asia-Pacific for the BP Group. Martin has experience of running a business as a General Manager and has also led major change and transformation programmes.
Martin was the lead in HR at Transport for London for the 2012 Olympics after which he decided to focus on non-executive director and consultancy work. His clients include the Cabinet Office, UK (Cabinet Office supports the Prime Minister and Deputy Prime Minister, and ensures the effective running of government) and healthcare charity ‘Action for Change’ where he is also a non-executive director.
David has been in the retail, commercial, residential and mixed-use real estate industry for over thirty years. He has completed projects totalling in excess of USD $5.2 billion in Canada and the Middle East. For the past nine years that David has been in the Gulf region, he has held senior executive positions in leasing, mall design, creation and implementation of merchandise mix, as well as analysis of project viability. Iconic retail projects with direct input include Dubai Festival City with Al Futtaim, Dubai Mall and other international shopping malls with Emaar. As Regional Director with Jones Lang LaSalle the retail team has provided development advisory and leasing in thirty five major retail environments in the UAE, Lebanon, Saudi, Egypt and Qatar.
David is now CEO and Vice Chairman of the MECSC / ICSC for the MENA region.
As a Canadian, David holds a Bachelor degree from the University of Calgary and Executive Real Estate courses from the University of British Columbia. David is Chairman of the Canadian Business Council in 2011, 2012 and 2013. He is also a registered member of RERA in Dubai and the Vice President of the Middle East Council of Shopping Centres (MECSC) in 2011, 2012 and 2013.
Prior to joining Dubai Duty Free, he was employed with Aer Rianta for 10 years (1990-2000) working in such locations as Dublin, Cork, Shannon, Moscow, Kuwait, Bahrain, Syria and Qatar.
Sean is responsible for a team of 5,000 staff who handled a $ 1.8 billion turnover in 2013 as well as 70,000 sales transactions daily.
Sean is President of the Middle East and Africa Duty Free Association (MEADFA) and Chairman of the Dubai Irish Society. He is also President of Dubai Celts Gaelic Athletic Club.
Richard became the General Manager Network Planning in August 2012 and is currently based at Shell’s London corporate office. After joining Shell in 1996 Richard has worked internationally in Shell’s Aviation, Business Development, Marketing, Biofuels and Gas-To-Liquids businesses. He has worked in Europe, Asia and the Middle East. While based in the UAE he was the local lead for all activity across the Downstream.
Richard was born in the UK and graduated from Bath University with a degree in Economics. He is married with two daughters, and outside of work his interests include sport and travel.
Richard is also a keen advocate of sustainable development. He and his wife reforested 15 hectares in Mexico with 18,000 trees to ensure their family is carbon neutral.
Head of Outsourcing Operations with 16 years post MBA experience in Senior Management roles; leading globally distributed teams in Retail and Information Technology Outsourcing, Strategy, Investment Consulting.
Leading Tesco’s Commercial (UK Food) &amp;amp;amp; Marketing Services team, accountable to create and manage world class processes supporting the company’s ability to maximize its $51 billion revenue &amp;amp;amp; margin potential.
Wide ranging experience with setting up and running efficient, intensely customer &amp;amp;amp; innovation focused, large voice call centre, back office processing, planning, MIS and analytics operations.
Domain experience includes Retail, Supply Chain, Information Technology, Real Estate and Investments.
Yetunde Hofmann: BA (Hons), MBA, Chartered FCIPD, FRSA, PCC, Integral Coach
Founder and Director: Hofmann Leadership Consulting
Hofmann Leadership Consulting is a leadership and change consultancy that partners individual leaders and leadership teams in the management of change, diversity and inclusion and the alignment of their teams and organisations behind them. It coaches leaders to be effective, leadership teams to be functional, and runs group wide leadership programmes for companies looking to unlock the collective potential of their management and leadership.
In addition, she established The Enjoyable Life Series - a community organisation designed to have men and women at all levels in business, education and community identify practical ways in which they can live more enjoyably in all of what they do. In so doing, it supports their emotional, relational and mental wellbeing.
Yetunde has built a successful, fast-paced career in FTSE 100 Global companies. Her last incompany role was as Global HR Director for the commercial division of a FTSE 25 business driving growth across 165 countries.
A classically trained pianist, she is an internationally accredited executive leadership coach, a Fellow of the Chartered Institute of Personnel and Development (CIPD) and a Fellow of the Royal Society of Arts (RSA). She is also a Visiting Fellow at the University of Reading’s Henley Business School, a Non-Executive Director of the Chartered Institute of Personnel and Development (CIPD) and a Board Trustee of the John Lewis/Waitrose Partnership’s Golden Jubilee Trust.
Willie is the GE Crotonville Leadership Regional Learning Leader for MENAT, based in Prestwick, Scotland. In his role Willie’s primary responsibility is to analyze the region learning needs and create overall learning strategy and operations to support region business goals.
From September 2010 until January 2013 he was the GE Crotonville EMEA leadership skills program manager with responsibility for IEL, FOL and AMC in the region. He was also a member of the UK HR council.
Between November 2006 and September 2010, he was GE Global Learning’s Commercial Program Manger EMEA. During this period Willie was responsible for integrating the sales and marketing training curricula and the introduction of CECOR to the region. He also delivered strategic customer training in the region, facilitated working with government initiatives, supported the Commercial Council’s, provided strategic facilitation and was a member of the European Services Council.
From 1985 to 2006 Willie was with GE Aircraft Engines in Prestwick, Scotland, where he most recently held the position of European Six Sigma MBB with responsibility for achieving strategic business goals and leveraging best practice across the European Aviation services portfolio. During this time he also held management positions in customer support (sales) where he oversaw an international portfolio of customers with the primary focus on growing the relationships. As Supply chain leader he led customer fulfilment and deflation initiatives.
He received his Executive MBA from the University of the West of Scotland where he also gained a diploma in Production and Inventory Management.
Marina Pochinok has graduated from Moscow State University with honors, has Ph.D. in applied mathematics. She is a certified PHR from Thunderbird School of Global Management. Marina has more than 15 years of working experience in Human Resources management both at leading Russia-based and foreign companies, such as TNK-BP, Philips and more. In 2008 Marina joined Organizing Committee of the XXII Olympic Winter Games and XI Paralympic Winter Games of 2014 in Sochi. Her area of responsibility includes planning, sourcing, recruiting, training, motivation, integration and of 70 000 people (paid staff, volunteers, contractors and temporary staff) necessary for the successful Games delivery. Marina performs as a MBA Professor at Russian Presidential Academy of National Economy and Public Administration. She is a member of advisory panel for People Investor and National Staff Council. Marina has been awarded a medal “For Russia Science, Culture and Education Development”.
Married. Has a son and two daughters. Hobbies – yoga, music and alpine skiing.
Stuart is a business-oriented Organisational Change professional with a multicultural perspective, having worked extensively in both developed and emerging markets.
He worked for both Fujitsu and Levi Strauss in the UK before moving to Levi’s Brussels headquarters as an OD consultant. In the 10 years he had his own consulting business, Stuart led numerous leadership and organisational change engagements with organisations such as Deutsche Bank, Nokia, and Vodafone, and a five-year transformation effort with the International Finance Corporation in Washington DC.
Stuart has a MSc in Organisational Consulting, a BSc in Mechanical Engineering and is now studying for a doctorate in Organisational Change.
Currently HR Director for Turkey, with key responsibility for delivering people initiatives &amp; strategies that support’s the overall organization strategy. This ranges from supporting key market competitive compensation strategies to developing talent acquisitions, retention &amp; development strategies that ensure that we remain attractive and relevant in an ever changing environment and also managing the relationship with the collective bargaining entity while focused on building a motivated, capable and enrich team. As well as project leader for the end to end roll-out of workday across MEA (9 main locations including Eastern Europe)
Adrian Gilpin is Chairman of the Institute of Human Development, author of bestselling book Unstoppable – The Pathway to Living an Inspired Life, and creator of Pathfinder – a subscription social learning web platform dedicated to the science behind creating a fearless enterprise culture.
Adrian’s primary focus is on harnessing the power of social media and video to tap into the most ancient and potent form of communication: storytelling. The stories circulating in an organisation are contagious, and they prophesy the future. Great leaders actively inspire a different type of storytelling, and thereby create a different type of culture. IBM has cascaded this approach – using Pathfinder – to 15,000 people (and counting) around the globe with an unprecedented impact on the collective mindset, leading to breathtaking financial returns.
Many organisations – including IBM, Zurich, Deutsche Bank, Prudential Property Investment Managers, Barclaycard and the Commercial Bank of Kuwait – have retained Adrian to facilitate their Managing Directors and senior executives. Entrepreneurs work with Adrian to maximise the value of their enterprises; Adrian coached the board of Bookham Technology through the largest ever public floatation of any UK technology business, and mentored the owner of IRG Ltd during the lead up to the sale of his business to Capita for £100 million. Adrian works regularly within the public sector too, including the MOD, and all three armed forces. He is a mentor to the founders of a number of social enterprises.
Geoff has had a great 23 years with Unilever. He spent the first 8 years working in various HR roles in South Africa, then transferred to London and worked across Africa, Middle East and Turkey for five years, absolutely fascinating. Thereafter He held the position of VP HR Unilever Australasia and spent two wonderful years in Sydney! Geoff returned to the UK in 2005 as VP Leadership and Talent Development and in May 2007 was appointed Global VP HR HPC categories. In this role Geoff played an active part in the transformation of Unilever’s Global Laundry business and in April of 2010 was appointed into the current role. This role provides a real opportunity to integrate marketing, communications and sustainability bringing this central to the business strategy vs being a reputation enhancing activity. “I too am pioneering the role HR plays in making this central to the business and embeddiing it in the organisation”- says Geoff.
Chidinma Lawanson holds a B.Sc. in Chemistry and a Post-Graduate Diploma in Computer Science in Nigeria. She started her career in 1991, working at financial services institutions before joining Diamond Bank Plc, in 1994. In 2008, she earned a Hubert H. Humphrey Fellowship Program, a Fulbright Scholarship Program in the U.S.A and a Post Graduate Diploma in Entrepreneurial Management in Boston University. She also had work experience at the Federal Reserve Bank in Boston, Massachusetts. In June 2009, Diamond Bank appointed Chidinma as the Head of Micro, Small &amp; Medium Enterprises where she formed partnerships between Diamond Bank and international agencies (IFC, USAID and Women’s World Banking) in terms of product creation. In February 2012, Diamond Bank appointed Chidinma as the Head of Human Capital Management with responsibilities covering the bank’s functions in Nigeria (with over 3,900 staff and 220 branches), West Africa and London.
Frances Mensah Williams is the CEO of Interims for Development Ltd., an HR, Training and Coaching consultancy with a focus on Africa. She is an experienced HR and Talent professional with over 25 years experience of managing and developing people in the UK and Africa across a diverse range of sectors. Frances is the Editor of ReConnect Africa.com, a leading careers and business portal and online magazine for professionals of African origin. She writes and speaks extensively on the subject of skills development for Africa and is the author of ‘Everyday Heroes: Learning from the Careers of Successful Black Professionals’ and her most recent publication, ‘I Want to Work in Africa’.
Kate is Deputy Chairperson of the SA Board for People Practices (SABPP), the HR quality assurance and professional body of South Africa. She has a Teacher’s Diploma, Human Resources Management Diploma, Training Management Diploma, and a Certificate in Occupational Development, ETD Practice and Labour Relations with the University of Pretoria and currently a participant in the Goldman Sachs-GIBS 10,000 Women Certificate Programme for Women Entrepreneurs.
Kate is a businesswoman, trainer, facilitator, business partner and mentor. Kate is the chief facilitator of the new HR Service Delivery National Standard in South Africa, the first of its kind in the world.
Kate spent 12 years in the Education and Training environment, and has more than 20 years in the fields of HR and Education and Training. She has worked in the engineering, IT and Specialist Sales training sectors.
Her strength is in empowering people from all walks of life and engaging them in transformative activities. She is a sought after public speaker and trainer/facilitator. She is also a Mentor and member for Business Women’s Association (BWA) and holds membership with the Chartered Institute for the Management of Assessment Practices (CIMAP).
Kate says: “I am privileged to have worked with all levels of diverse groups of people. I believe in work-life effectiveness, ethical behavior at all time and giving excellent service”.
Sarah Fitzgerald is Managing Director at Executives in Africa, the largest Executive Search Team focused purely on Africa. She graduated from Oxford University then initially trained with Arthur Andersen before moving into Executive Recruitment in 1994 and specifically Emerging Markets Search in 2003.
Having travelled extensively throughout Africa, Sarah took the opportunity in 2008 to focus purely on the African markets, and has since delivered searches across a range of functional and technical roles in a wide range of sectors across the continent.
Sarah is passionate about delivering the very best talent, both African and expatriate where required, to contribute to the successful growth of businesses in Africa
Warren is a Partner with Birches Group LLC, based in New York, a firm specializing in compensation and benefits surveys covering 148 high-growth and developing countries. Warren leads the business development efforts for the firm, and manages the global collaboration between Birches Group and Aon Hewitt.
Prior to joining Birches in 2007, Warren had a long career at Colgate-Palmolive Company, with roles in US and international compensation and benefits. Warren began his HR career with Towers Perrin.
Warren is the editor of the International HR Forum Blog (http://www.internationalhrforum.com), which publishes articles of interest to the international human resources community.
Andy leads Deloitte’s Global Mobility Transformation (GMT) practice across EMEA where he assists companies in transforming global mobility by aligning their mobility programmes to their wider organizations business and talent objectives. With over 13 years of experience he has over the last 5 years worked extensively in assisting over 250 organizations on various global mobility transformation projects across the globe.
He has extensive experience in leading large mobility transformation projects which includes mobility strategy, global workforce planning, policy segmentation, process optimization, vendor rationalization, organization and role restructuring. He speaks regularly at seminars across the globe and has published a number of articles discussing global mobility transformation. He is the author of Deloitte’s annual ‘Strategic Moves’ research publication which explores talent mobility challenges in over 200 organizations across the globe.
Andy has been an expatriate himself in India, Japan and more recently in New York for five years
Tracy Figliola heads the Global Mobility Regional Hub for EMEA for HSBC Bank
Tracy has extensive experience and knowledge in the Global Mobility field. She has played an integral part in HSBC’s recent Global Mobility Transformation initiative which developed new global process, structure and systems. Before her career in Global Mobility and International Compensation Tracy was Compensations Manager for HSBC.
Karly is a commercially focused people and organisation development professional, with international experience in the public and private sectors, gained in the UK, US, Europe and Africa. Her approach is performance improvement through providing capacity building in effective leadership .
Specialties:Organisation Development and performance improvement - change management, culture change, talent management, coaching, project management, leadership and staff development. I hold an MA in Strategic HR, and am a Fellow of the Institute of Leadership and Managment (ILM), and a Fellow of the Chartered Management Institute (CMI)
Gyan is an award winning talent strategist and commentator, who is deeply invested in researching ongoing changes to the global talent pool. Over the last decade he has helped some of the worlds largest and most ambitious organisations build significant business franchises across the Asia Pacific Region. As CEO and Principal at PeopleLENS Global Associates, Gyan trains and coaches business leaders on talent management; and travels the world speaking on leadership and 21st century talent trends. In addition, Gyan is also a senior fellow- human capital at the Conference Board and a member of the NTL Institute. You can follow his work and research at www.PLGAonline.com
Alan is a strategy consultant for Recruitment Challenges, Talent Acquisition, Candidate Experience, Employment Brand and Social Media. He works with corporate recruitment and talent management teams as well as recruitment agencies and RPO businesses to ensure that their technology and processes align to deliver the right candidates in a timely and cost-effective manner.
He is one of the thought leaders in developing the online recruitment industry for end users, recruiters and candidates across Europe and has recently been active in creating workshops and training programmes for line managers on the use of new recruitment processes and technology and the emerging trends of social media. He is passionate about ensuring the company brand is improved with a great employment and recruitment experience for all constituents; the candidate, the hiring manager and the HR community.
Alan can be found as a frequent chairman and participant in European conference programmes, with over 200 appearances. He has been published in a number of on-line and off-line media covering technical and strategic HR and Recruitment issues, including the XPertHR Guide to Candidate Attraction
In a long career both as a consultant and in house senior exec, Tom Crawford has gained diverse and rich experience, in HR and specifically Internal Comms and Engagement. He also has a strong passion for the subject of brand and its relationship with employees. He has spent many years helping employees believe in their organisation and do their best for its brand. He was worked all over the world with leading brands including Deloitte, British Airways, Eon, GSK, Nokia and others.
Tom set up The Brain Miner as he believes that everyone has fantastic ideas buried within them – they just need some help finding them, extracting them and then polishing them into shiny diamonds. He is working with a number of well known global brands, helping them drive employee engagement with their brand.
Paul was most recently Global Head of Internal Communications at BG Group where he led BG’s communications for the recent acquisition by Shell. Prior to this, he was Global Head of Internal Communications for Philips based in Amsterdam and was Corporate Communications Director for Colt Group S.A. He was a Partner at Brunswick Group and created and led their Internal Communications Practice. He also led the Communications Practice at Hewitt Associates. Paul has a wide range of international experience in digital communications and led the team which created one of the most successful global enterprise-wide social media platforms. Paul has also created digital innovations in video and leadership communications which won the European Digital Excellence Award and Digital Company of the Year in the Netherlands. His also has experience in restructuring, M&A and post-merger integration, change management and HR communications. Paul’s early career was spent with NatWest Group where he was Speechwriter to the Chairman and Chief Executive and was responsible for developing leadership and employee communications for the RBS/NatWest acquisition process.
<em>Paul will be chairing the IC Camp 2016 as well as present his case on <strong>Digital Communications – Where do we go from here?</em></strong>
Having held senior in-house communications roles with Network Rail, BBC Sport and BNFL, Sean moved into consultancy in 2007, initially working for WPP before founding uber engagement.
Passionate about shifting organisational culture by engaging employees in mission-critical issues like safety and customer focus, Sean has delivered successful projects for large blue-chip clients like Nissan, British Gas, Vodafone and Balfour Beatty.
This passion led to the creation of Safe Places To Work, an organisation with the simple purpose of creating safer workplaces by enabling, engaging and encouraging employees to improve the safety culture in their place of work.
Sean has a BEng (Hons) in Electronic Engineering and an MSc in Project Management. A former board member of CIPR and current Chair of the Special Interest Group on Communications as part of the Engage For success movement.
Liz came late to the formal profession of communications, but she has been bringing communications strategy to her career since her very first role as a scientific editor, helping researchers prepare their papers for publication. Through business development and project roles, she wove strategic communication into every facet of her work and developed a passion for employee engagement. In her current role, Liz and her team help 7000 global employees connect, care and collaborate, through global news and video channels and a growing internal business partnership model that puts them in the thick of strategic planning. Liz is originally from St Louis, Missouri, USA, but after 22 years and endless cups of builders’ tea, she considers herself a Brit who just sounds American.
Nicola Piggott is a communications manager at Riot Games, an online game developer and publisher headquartered in California. She advises on internal communications strategy amongst Riot’s international offices as well managing external communications and media relations for Riot who produce League Of Legends, a competitive online game with over 32 million monthly players.
Prior to joining Riot, Nicola has worked as a communications professional for over ten years, including management roles at Hilton, Nestle and international PR agencies Hill & Knowlton and Golin Harris.
Emma Berry is a strategic Internal Communications professional with 12 years in-house corporate Internal Communications experience across three major corporations - Marks & Spencer Plc, The Body Shop Plc and Pfizer Plc.
She joined U.S. pharmaceutical Pfizer in 2009 as Head of UK Internal Communications and is now the Director of Internal Communications for Europe, Africa and the Middle East.
Emma is currently responsible for providing strategic counsel and guidance for Internal Communications across Europe, Africa and the Middle East working closely with Global and in-country communications colleagues as well as Regional Leaders. Her specialist skills include change management, channels management, presenter coaching, business writing and strategic communication planning.
Angela Dunn is an award-winning writer and editor with an international background in public relations, journalism, and corporate communications. For the past ten years she has held various communications roles at SAP AG. During her tenure as editor-in-chief of SAP’s employee magazine, she drove the relaunch of the publication which went on to win numerous international prizes for editorial excellence and layout. Canadian by birth, European by choice, Angela is based in Walldorf, Germany at SAP headquarters. Follow her on Twitter @angeladunn
Nada Enan, an Egyptian currently living in Dubai, UAE, who is heading the Internal Communications function in Ericsson Region Middle East and North East Africa since 2010. For the past 10 years been working in the Communications field in different regions & countries including; North Africa, Middle East, and Sweden.
Emma Stephen is an Associate Customer Success Manager in Yammer Europe, Middle East &amp; Africa (EMEA) and is responsible for helping organisations to get the most out of the opportunities that Yammer provides for improving internal communications and business effectiveness. Customers can then realise the benefits of Enterprise Social Networking, encompassing elements of community collaboration, open and transparent culture and social learning.
Before joining Yammer, Emma graduated in Psychology before working in a communications and sales role that took her to Spain, Mexico, Israel and Angola. On return to the UK she joined MedTRACK, a leading online business intelligence service for the pharma industry. In a consultative sales role she supported companies in understanding how they could derive value from the information to achieve business objectives.
Di Burton is the managing director of Cicada Communications Limited. She advises at board level on leadership issues, staff engagement and reputation management.
For 16 years she directed the MA in Public Communication programme for the Government Communication Network (GCN) at Leeds Trinity University College. A Fellow of the Chartered Institute of Personnel and Development, Di is also a Fellow of the Chartered Institute of Public Relations.
As an industry expert, Di has worked at 10 Downing Street and the Cabinet Office, and is a regular speaker at national conferences.
Di is a member of London’s Reform Club and Yorkshire’s Two Percent Club, and is listed in PR Week’s Power List of the most influential people in public relations.
She has attended Harvard Business School, is a Yorkshire Patron, and a trustee of Harrogate Theatre.
Katharina is an internationally recognised business communicator with proven delivery of effective global communication strategies and programmes, and has Lean Sigma qualifications for process and performance improvement.
Previous roles include Head of Internal Communications at Rio Tinto, Head of Global Internal and Management Communications at Shell, Head of Global Internal Communications at AstraZeneca, Corporate Communications Lead at GE Capital EEF and Corporate Communications Manager at Corange/Boehringer Mannheim. Katharina has worked in Nigeria, Hong Kong, the UK, the Netherlands, and is currently based in Zurich, Switzerland.
Her main areas of expertise are in employee communications strategy and execution, strengthening employee engagement through effective communication practices and linking communication and engagement to business outcomes. Other areas of expertise cover change communication; global employee surveys; metrics and business performance scorecards; global, multi-cultural communications; internalisation of brand campaigns or company rebranding; communications skills training for managers; communications skills training for communicators. Her experience also includes corporate communications, product and corporate public relations.
<em>Katharina will be speaking at the Cutting Edge Marketing & PR Conference 2016: 'External vs internal? Creating an integrated approach reflecting today's reality'.</em>
<em>There are no demarcation lines between internal & external audiences, which we need to reflect in our communications planning and approaches. Katharina Auer will look at (re)-integrating communications, and lead a discussion on the topic</em>
James is a former journalist and editor who moved into internal communications at BAA over 10 years ago. Within four years he had gained wide-ranging communications experience in organisations with operational, highly unionised workforces during times of intense criticism from external press, industrial action, politically driven upheaval, takeover and even terrorist attack. After some quieter contract work in internal comms, James moved back into a high-profile environment by joining the UK Border Agency. Recently, he has focused on measuring internal communications at the Home Office. He is an accomplished presenter on TV and radio, and a regular speaker at conferences.
Having trained as a regulatory consultant at Deloitte, Joanna has worked at HSBC for the last ten years in a variety of business and functional roles, including four years working in wealth management roles in Jersey.
Joanna was appointed Chief Operating Officer for the newly created Global Communications function at HSBC in 2011. Working directly for the Global Co-Heads, Joanna has been instrumental in building the new function, with accountability for the people strategy, planning, budgets, operations and risk management for the 440-strong team.
Klavs has worked in PR, marketing and communication since 1999 – with organisations such as L’Oreal, Accenture, Nordea Bank and in ministries for the Danish Government.
From 2008-2013 he was Director of Global Communication &amp;amp; Branding for the world’s largest container shipping company, Maersk Line. A company with 25,000 employees in 125 countries operating 600 vessels and a yearly turnover of USD 27 billion. His team of 25 people managed everything from internal mass comms and leadership comms to public relations, branding and customer campaigns, and controlled all the company’s digital platforms.
Joe leads our Corporate Brand and Communications team. He brings clear-sight, smart thinking and inexhaustible energy to complex projects and helps clients focus on the most effective route to achieve their goals. His passion lies in seeing great ideas take root at the heart of company culture. He has 15 years experience in brand strategy development and internal engagement for clients such as Rio Tinto, M&S, InterContinental Hotels, The Department for Work and Pensions, ebay, Sony and B&Q.
Philip has been a mobile technology influencer for over 8 years. Prior to co-founding Beem he worked with many of the worlds largest companies to leverage the potential of mobile. Responsible for 3 App Store number ones, and numerous critically acclaimed app developments his passion is the creation of mobile experiences that users love, and publishers derive maximum value from.
Tony Coll is one of the UK’s most experienced media and presentation coaches and trainers. A former BBC TV and BBC Radio reporter and producer, he has worked for many years with senior figures from companies and organisations of all sizes; politicians; national and local government officers; health service and utility managers; pressure group spokespeople; charity workers; chief police and fire officers. He worked at cabinet level with the late Veronica Crichton, former director of communications at the Labour Party, in media training several UK government ministers.
Tony’s training can be delivered in the form of personal coaching or consultancy, in groups or as part of wider emergency response training. It covers effective emergency communication with newspapers, radio, TV and social media as well as addressing live audiences.
Tony Coll is an Oxford law graduate who began his career as a newspaper reporter in North East London and Sheffield. He moved on to the BBC World Service, BBC Radio One ‘Newsbeat’, BBC and commercial local radio and BBC regional TV in Manchester and London. He has interviewed cabinet ministers and other public figures; researched, produced, reported and presented news and current affairs programmes, from hard news, sequence programmes and “built” documentaries, through live political discussions and phone-ins, to lighter features, celebrity profiles and vox pops.
International public relations expert and a digital guru with more than 20 years of experience.
- Deputy Managing Director of Edelman EMEA, European Technology – Digital evangelist (2011-2012), fouunder and Managing Director Rumeur Publique (1988, 2011).
- President of the International Public Relations Association (IPRA) for 2013.
- Founder of NGO ‘Internet sans Frontières’ (Internet without Borders) in 2007 then WebDiversity in 2011.
- Published author of Allons, enfants de l'Internet! (Publisher: Diateino, 2010).
- Creator of the "ReputationWar" international conference (2013).
- Professor of Lobbying & Influence at INSEEC (since 2010).
Izy BEHAR, 63, is President of the European Association for People Management (EAPM), which is the federation of the 30 national HR associations in Europe.
He has been Senior VP HR for Eutelsat Communications from 1999 to 2012, a telecommunication by satellite operator.
Before that, Izy BEHAR has been, for more than 10 years, HR Director of Crédit Commercial de France (now HSBC France) and before HR Manager for Japan Airlines in France.
Izy BEHAR is board member of ANDRH (French national HR association) and Chief Editor of the monthly magazine “PERSONNEL”.
He is also currently the president of the technical committee working on the elaboration of the ISO international standard on Human Governance
Mrs. Derya Tekin Yusuf, after having completed faculty of business management in Marmara University, she continued her masters in business economy in Istanbul University.
Derya Tekin Yusuf has worked in the aviation sector for many years in companies such as Turkish Airlines and Trans World Airlines. In 1993, she set up a training department with in Human Resources Departmant and became Training Director in Celebi Aviation Holding. From 1999 until 2005 she was the director of human resources in Celebi Ground Handling and from 2005 until 2010 became director of human resources for Celebi Aviation Holding.
Now she takes a role as the President of Human resources for Celebi Aviation Holding in Global. She is responsible for the management of all human resources for Celebi Group. Derya is also the President of the Airport Services Association’s HR Committee.
Guy has 30 years’ experience in international BBC TV news, corporate communications and media consultancy. Now based in the UAE since 2006, he founded and ran for 10 years a successful media training and consultancy firm in London, Greenwich Village PR, working with blue chip clients such as KPMG, the Royal Institute of International Affairs (Chatham House), L’Oreal (Paris) and the Crown Estate.
In 2006, as adviser to the spokesman of the Asian Games Doha, he led the official response to the media onslaught following the death of a competitor.
Guy has worked for many international news organisations such as BBC TV, BBC World Service Radio, International Television News (ITN), Reuters, EuroNews and Channel 4 News.
A graduate of the University of Glasgow, Drew started his career in brand communications before moving increasingly into employee communications and then engagement. He has worked for medium, large and very large organisations in sectors as diverse as defence, energy, retail and government. Assignments based in the Middle and Far East, USA and Europe have given Drew insights to modes and norms of communication in different cultures. He is currently Head of Internal Communications &amp;amp; Engagement for Virgin Trains, where he is responsible for leadership communication and communications-enabled organisational change.
Lucy Adams, MD of Communications and Engagement Agency Firehouse and the Founder of Disruptive HR, shares her experiences of having led HR and Internal Communications at the BBC and other major corporations – the good, the bad and the ugly! Since leaving the BBC Lucy has been working with major organisations to help them re-think their approach to leading change, employee engagement, HR and Internal Comms, and is a popular keynote speaker and blogger on these topics.
<em>She will be hosting the <strong>Best Practice Session: 'Managing Change & Innovative Practices' </em></strong>
Howard Krais is an experienced change communications and employee engagement leader. He recently started a new role at GSK where he is responsible for Executive Communications.
Howard has wide experience both in consultancy and senior in house roles with his previous role at EY where he led a large global change communications team responsible for providing support to a range of functions and global projects. In his spare time Howard is the Chairman of Wealdstone FC, a semi-professional football club who play at the sixth level of English football.
Ben is Head of Strategic Communications for eBay, leading campaigns and change communications for teams across Europe. His current focus is how businesses can better understand and shape their culture. Prior to eBay, he's worked for BT, Telefonica and he was responsible for global internal communications at Cable&Wireless. Ben is passionate about the use of data to help communications speak the language of the business and he is a member of UK Government's Cabinet Office Communications Evaluation Council.
Matanat Babayeva (1977) is since 1st July 2012 appointed as Senior Director Human Resources at Nar Mobile, Multiplay Telecom Services provider in Azerbaijan. She directs and leads all aspects of Human Resources, implements strategic initiatives to increase efficiency of Talent Management and Succession Planning, Organizational Development, Compensation &Benefits, Competence/Leadership Development, Performance Management, Executive Recruitment, Expat Management and Strategic Workforce Planning
Tony Cooke was appointed as HR Director, adidas UK in 2001. He has played a key role in the integration with Holland and Belgium, the acquisition of the Reebok business and more latterly the integration of the Nordics to create adidas North Europe.
Prior to adidas UK, Tony spent over 10 years in senior HR roles with William Baird Plc, the clothing manufacturer, including 6 years as Divisional HR Director providing a HR service to businesses in Holland, Ireland and Sweden.
Tony has an Advanced Post Graduate Diploma in Management Application and has attended a Director’s Development Programme at Insead.
Josep Alcover is founder and chief vitaminizer in Clementina, a communications agency specializing in internal communications based in Barcelona. From Clementina he has vitaminized teams and projects in Ricoh, CaixaBank, Andbank and Hewlett Packard, among others. Josep is the son of a teacher and a journalist and he has studied business administration and management at the ESADE MBA.
As PR &amp;amp;amp; Communications manager for HP Barcelona site, Eva is responsible for the Site Communication and PR Plan for the site. Eva is also the Internal Communications manager for HP’s Large Format &amp;amp;amp; 3D Printing acting as Executive Communicator for the two VP &amp;amp;amp; GMs of the businesses.
Eva implemented the first Internal Communications Plan of the HP Barcelona site in 1993. Within her current role, Eva manages several employee engagement activities such as the HP Barcelona Social Innovation Committee. She is also a core member of the Barcelona Women Network.
Eva is a native of Barcelona and holds a Tourism and Information degree and studies of Communications in the Enterprise by University of Barcelona.
Liam FitzPatrick has 25 years of experience with change, PR and internal communications comes from working in-house and in consultancy.
Liam has worked in civil engineering, energy, manufacturing and transportation as well as telecoms. He was Global Head of Internal Communications at Marconi during its financial restructuring and has worked on change and transformation projects in a wide variety of situations. He is particularly interested in developing teams, research and planning.
He is a council member and Fellow of the Chartered Institute of Public Relations.
In a company of 81,000 employees spread over 5 continents and 70 business units, Holly is responsible for the content, messaging and functionality of all global internal communication channels. At the heart of the Internal Communication strategy is employee advocacy (transforming employees into your greatest ambassadors) and in the last 3 years Holly has redesigned and created, global channels to facilitate this. Before her role in Internal Communication, Holly worked in various Corporate Relations functions at HEINEKEN in 3 different countries and holds a Masters degree in History of Art &amp; Spanish.
Jonathan joined MetLife as communications lead for EMEA in November 2012 and is a member of the regional executive.
Jonathan provides strategic advice and counsel on all aspects of internal and external communications across MetLife's 26 EMEA markets. This includes media relations, employee &amp;amp;amp; executive communications, CSR, social, product promotion, reputation management, crisis communications, M&amp;amp;amp;A and communications related to the company’s public affairs activities.
Previously, Jonathan led UK-insurer Aviva's European corporate affairs team across 13 markets building a highly-effective community of international communicators. Jonathan was a key strategic adviser to senior management, dealing with internal and external stakeholders across all key corporate communications disciplines including leading Aviva's award-winning retirement savings thought-leadership campaign “Mind the Gap”. He also oversaw the launch of a single intranet across Aviva’s 13 European markets and delivered communications for Aviva Europe’s strategy refresh.
Jonathan, a former award-winning business journalist, has extensive cross-cultural, crisis and reputation management experience, particularly in Asia, the US and UK, having previously worked as PR Director for Prudential plc where a main focus was on building Prudential’s credentials as a player in Asia and as Director of Media Relations at the professional services firm PwC.
Jonathan holds a B.A in Politics from Durham University, UK.
Eric is a senior HR VP with an extensive international experience in developing HR into a global function, facilitating organisation transformation, driving sustainable performance, growing a diverse talent pipe-line, building an inclusive culture and coaching executives in line with the business strategy. He has worked in different industries during down-turn and high growth phases i.e. Oil and Gas, Mining, Manufacturing, Real Estate, Facilities, Financial Services and Professional Services. In addition to holding roles in the UK, France and Argentina, he has travelled and worked globally in particular in the emerging markets.
Eric has an executive degree from the Harvard Business School (AMP) in addition to an MBA and an engineer degree. He is a Board member of 2 international HR MBAs. He also does consulting and gives international conferences on leadership in a VUCA world, employer branding, global talent management, diversity, CSR and emerging markets.
Akua leads HR strategy and implementation for LeapFrog Investments value-creation group. LeapFrog Investments is the world’s largest dedicated private equity investor in emerging markets financial services, and its value-creation group is focused on driving value in investee companies.
Akua’s role sees her respond to the people needs of diverse companies at different stages of growth, and move flexibly between strategic plans and operational execution. Before LeapFrog, Akua gained experience across diverse industries including facilities management, I.T. and telecoms. She held various senior roles for Vodafone PLC, including Head of Diversity & Inclusion for Vodafone Ghana and Senior HR Business Partner for Group Commercial and Group Enterprise. Akua successfully led business critical transformational programmes and diversity & Inclusion agenda resulting in Vodafone’s Diversity and Inclusion award. Akua is also a graduate of Vodafone’s Global HR Excellence Programme. Akua holds a Bachelors of Science in Social Policy and Administration with Theology from Surrey University, a Masters in Human Resources Management from Middlesex University and is chartered member of the Chartered Institute of Personnel Development (MCIPD).
Kasha Dougall is a global communications professional. A British citizen, she is based in Paris where she has spent the last 20 years deploying global communication strategies in local markets around the world. Kasha has specialised in the industrial and engineering sectors during which she has learnt how to bridge the gap between cultures to ensure the success of international campaigns and events. Her skill set includes digital campaigns, thought leadership, external communications, media relations and event management.
She started her career working for the advertising agency, TBWA, as a project manager for the Nissan Europe account in Paris. She has always worked in multicultural teams on both agency and client side. She took on the role of Corporate Communications Director at Faiveley Transport, an equipment supplier for the railway industry before managing Business Communication at Bureau Veritas, an industrial services provider.
She holds a BA (Hons) in European Business from Oxford Brookes University and the ESC de la Rochelle and an MA in Internet Marketing & Communications from the Léonard de Vinci University, Paris. When she is not fussing about messaging, you can find her at the opera and the ballet or networking with like minded internationals.
Currently working as an internal Communications Manager at Amazon, Tom X. Scott is a professional with over 20 years of experience in strategic corporate communications in an international environment. His scope includes public relations, employee and marketing communications.
His main competencies are in planning and executing strategic communication initiatives; creating and executing media relations and B2B marketing communications plans; integrating employees new to an organization through acquisitions, restructuring or hiring; using communication to ensure change management programs are successful; and running effective employee communication programs as tools for employee motivation and engagement.
Tom’s global and broad experience has given him the capacity not only to create and develop integrated and strategic communication plans but also to ensure the execution of the plans. In addition, his personal core skills of empathy, authentic listening and building relationships have allowed him to hone the corporate communication competencies necessary to effectively inform, influence and inspire stakeholders.
Marit Imeland-Gjesme, a Norwegian by origin and with work bases alternating from Oslo, Copenhagen and Zurich, is an experienced leadership trainer and coach. Having trained people from over 100 cultures, she supports companies, teams and executives to improve their cultural agility, cross-cultural cooperation and international success. Educated in psychology and cultures, and with a 25 years long career in both academia and business, she now provides cross-cultural training services, team building and advice across industries and business areas, for global companies or companies aspiring to become more international. A key area is supporting mergers and acquisitions in bridging people and cultural gaps both regarding national and organizational cultures, and optimize preparations, processes and outcomes.
Michael Silverman is Managing Director of Silverman Research. He is a psychologist and opinion research specialist, with a focus on social collective intelligence. He has worked in academia and commercial research as well as working in-house at Unilever as Head of Employee Insight before setting up the company in 2010.
Michael will be facilitating the session on 'A different proposition: Collective intelligence in organisations', he will cover challenges to overcome in designing and using collective intelligence tools in an organisational context.
<em>Michael will be speaking on <strong>'A Different Proposition: Collective Intelligence in Organisations'</em></strong>
David is currently the Head of the Culture &amp;amp; Engagement Centre of Expertise, where he works closely with the Group’s Senior Executive team to identify and develop strategic interventions which support the Group’s vision and strategy and drive organisational performance.
David has 15 years’ experience as an innovative and highly effective leader with a strong track record of delivering results in a multi-branded, multi-channel organisation. He has led the Group’s transformational approach to Engagement since the merger between Lloyds TSB and HBOS in 2009. During this time, he designed and implemented a new engagement strategy for the Group, enabling leaders and line managers to build engagement and drive performance in the workplace.
David is a passionate and energetic leader, who enjoys working with senior leaders and line managers on all matters of culture and engagement and has experience of working with teams in the UK, Europe and US.
His session will be covering 'Driving Behavioural Transformation & Success with an Effective Engagement Strategy
Sumeet Verma is Global HR Director at Unilever. He currently works in the HR expertise space focusing on Performance Management and Employee Insights. Over the 10+ years in HR, Sumeet has worked on various business partnering and expertise roles covering rewards, talent management, engagement and restructuring.
Sumeet will be speaking about 'A Different Proposition: Collective Intelligence in Organisations'
In an eclectic career Tom has been a classical actor, an opera singer, and an entrepreneur and developing, running and then selling his own brand experience marketing agency. He is as much at home on the stages of London’s West End he is in the boardrooms or conference rooms of some of the worlds most respected brands and businesses.
He is a leading thinker in the field of personal and professional development. He is also a sought-after coach and trainer, having worked with brands such as British Airways, O2, Microsoft, Google, Green Flag and Peugeot as well as individuals in politics, the arts, entertainment, finance and the media. As a guest lecturer on marketing at the ‘Cass London Business School’ Tom also shared his experiences with future leaders and creatives.
Out of this diverse stimulus, Tom created a boutique practice called Extraordinary People, that consults on, designs and delivers people and organisational development, helping businesses realise the full extent of the extraordinary potential that exist in the individuals that make it up, and in all of them together as a focused and inspirational whole.
Laura is Group Head of Internal Communications at SABMiller the world’s second largest brewer that owns and nurtures brands including Peroni, Grolsch, Meantime and Pilsner Urquell.
Laura has over 14 years’ experience of leading and delivering successful communications, cultural change and functional development programmes in complex global organisations.
Prior to her current role she consulted to a wide range of organisations including
Marks and Spencer, RBS and American Express and headed Internal Communications at Grant Thornton.
Laura began her career at Barclays as a graduate trainee working across the retail, wealth and international businesses focused on operating model design and engagement programmes.
Laura areas of specialism include: communications strategy, M&amp;A communications, digital, functional development, global and cultural engagement programmes.
Her session will cover 'Influential Communications: Increasing Your Ability to Influence and Have Impact at the Highest Level'
Gatehouse co-founder Lee Smith has spent more than half his life in the communication business – a career that has spanned both internal and external communication disciplines and in-house and agency roles.
Prior to establishing Gatehouse a decade ago, Lee held senior positions with some of the UK’s leading financial and professional services organisations. Today he runs the go-to internal communication agency, helping world class organisations, leaders and managers inform, inspire and engage their people.
He is a Fellow of the Chartered Institute of Public Relations (FCIPR), a former chair of CIPR Inside, a visiting lecturer at Wolverhampton University and Trinity &amp; All Saints, and a regular judge on number of the major industry awards programmes. He holds an MSc in Corporate Communication &amp; Reputation Management.
Lee has been active in promoting the development of internal communication skills and practice through the CIPR and IoIC and, as part of a small team, developed the definitive competency model for the profession. He also created the IoIC Accelerate masterclass programme and remains actively involved in learning delivery.
Simona began her career in Schneider Electric 7 years ago, after having worked in communications training. She has held several positions in internal communication, first working on country communication strategy definition and deployment and then moving on to global roles. She has now leads the Leadership &amp;amp; Employee Communications and Internal Communications Business Partnership Hub; where she holds responsibility of content and channels used to target the wide internal audience of Schneider – all employee, all managers – as well as of global projects and campaigns.
Mossy is Newsweaver’s chief product strategist, and manages the company’s product direction and roadmap. He has worked for over ten years helping organizations use technology to better engage with their audiences, and now spends most of his time wondering how technology can be used to better communicate, engage and empower employees. He is passionate about the power of technology to transform and enrich our lives, which is another way of saying he’s a bit of a geek!
Mossy will be covering the session on 'Data-Driven Internal Communications - Using Data & Insights to Drive Change, Better Outcomes and Prove Value'
A recent survey by Sequel Group indicated that 78% of internal communicators believe their role is of a strategic importance that benefits the company’s employees, improves morale and generates greater trust between managers and workers. We believe that better internal communications leads to improved employee engagement and ultimately better company performance. The problem is, in an increasingly data-driven world, how do we prove this?
Measurement. Better measurement would provide insight to improve results, drive change and prove the impact of internal comms. Better data enables communicators to influence senior management, and gain the credibility to secure greater resources. If better measurement can do all of this, why isn’t everyone doing it? Because the path is strewn with obstacles. In his session, Mossy highlights how Communicators can tackle these problems, and change the impact and perception of the value of internal communications.
Jean-Paul Chapon is the Director of the Digital Communications &amp; e-Reputation department at Société Générale, in charge of the Group’s e-Reputation and social media and web strategy. He also leads the deployment of the Group’s internal social network and intranets. Previously he worked for different companies in the telecommunications sector, where he has been responsible for the reorganisation of internal online tools, designed to take advantage of all Web 2.0 resources. Jean-Paul Chapon started his career in media relations, in charge of Alcatel press office for several years. He is also the author of „Paris est sa Banlieue“, a popular blog on the complex relationship between city and suburbs.
Jean-Paul's afternoon session will be covering 'The Role of Communication as an Enabler or Driver of Change
How do you increase engagement with your organisational purpose and strategy?
In December 2012 EY launched their new purpose and Vision 2020 strategy. Just over three years later there is an impressive story to tell. The EY UK and Ireland Communications & Engagement team play a lead role in advising and supporting the UK Chairman and his team to bring the purpose and strategy to life. In recognition of the effectiveness of the successful use of innovative and creative new approaches to supporting leaders to engage with their stakeholders, the team were awarded EY’s prestigious ‘Better begins with you’ overall winner award for innovation in 2015.
Julia is Head of Communications & Engagement for EY UK and Ireland; EY are a global professional services organisation, the fastest growing of the ‘Big Four’ Accountancy firms in the UK and the leading professional services organisation in the Sunday Times Best Big Companies listing.
Julia has over 15 years’ experience leading and delivering successful communication, engagement, brand, marketing, culture and behavioural change programmes in complex private and public sector organisations. Julia is an experienced trainer and facilitator and regularly leads sessions for EY Partners and people across their EMEIA area.
EY recently won a special award for Innovation in engagement practice at the Sunday Times Best Companies awards.
Sean will be presenting his Case Study: Building and Embedding an Astellas approach to Change Management at the EMEA HR Summit in November 2016.
Tim will be speaking at the EMEA HR Summit 2016.
Join this event to hear his session, 'Driving continuous evolution in EMEA through Integrated Talent Management and Leadership Development'
He is a council member of the Chartered Institute of Public Relations. He is co-author of two best-selling PR books, Share This and Share This Too and a visiting lecturer at Leeds Beckett University.
His recent client experience includes Tourism Ireland, the Office of the President of the European Parliament, Office of HRH Prince Ali Bin Al Hussein (FIFA Vice President for Asia) and Bayer CropScience. Stuart has also worked in politics serving as director of communications and strategy for two senior cabinet ministers in the UK government.
Stuart is a frequent international conference speaker including acting as the moderator of the 2015 Davos World Communication Forum and delivering the keynote address on PR and social Stuart is an award-winning public relations adviser and trainer with an international reputation as a pioneering thinker and doer in modernised PR.media at the Global Crisis Communications Summit of the International Air Transport Association speaking to PR heads of more than 100 of the world’s largest airlines.
His regular media appearances include Al Jazeera, BBC, PRWeek and The Guardian amongst many others. He is a judge of the prestigious 2016 SABRE Awards.
Stuart was one of the world's first PR bloggers and started writing his top-ranked PR blog (www.stuartbruce.biz) in 2003. He is frequently listed in the PRWeek Power Book of the UK's most influential PR people.
He was previously the founder and CEO of one of the UK's first digital PR consultancies and in less than three years grew it to become a PRWeek Top 150 Consultancy with clients such as Sony Mobile, Unilever, PayPal, HSBC, First Direct, Carlsberg, GlaxoSmithKline, Discovery Channel, Philips, SunGard and the NHS.
He is a recipient of the Outstanding Contribution to Social Media award.
Stuart will be speaking at the Cutting Edge Marketing & PR Conference with his topic: 'Essential skills of the world-class PR practitioner in 2017 and beyond'.
In an ever changing industry, Stuart Bruce will delve into what skills PR practitioners will need to thrive in a modern world, and how these skills can be developed and improved.
Caroline S. Henne - Google &amp;amp; YouTube's Lead for the Luxury Sector - has over a decade of digital marketing experience. She started her career in the television industry at Germany's biggest private broadcaster RTL, but soon discovered her passion for the digital space. Kickstarting her own digital transformation at Lycos Europe in London, she soon executed those digital transformations for large corporations across the globe as a consultant on marketing mix optimisation from Luxury to CPG and Technology clients at market research giant GfK, before arriving at her current destination, Google UK, two years ago.
Caroline Henne holds a Bachelor of International Management for Media and is a regular speaker at events across the globe, be it IAB Conferences or other digital, marketing, market research or related events.
Caroline will be speaking at the Cutting Edge Marketing and PR Conference, with her topic: "Creating a digital video strategy - YouTube Best Practices"
Did you know that YouTube is the second largest search engine, with more searches than Bing, Yahoo!, and AOL combined? Despite YouTube’s precedence as a content discovery engine, many marketers fail to leverage the platform. Caroline S. Henne, Sector Lead Luxury at Google UK, will share some best practices to help you make the most of this most viable video channel!
Alex Shebar is a former reporter turned community manager and legendary rock star, but without any of the money, fame or musical talent. He is Yelp’s London first Community Director. This job often includes eating and drinking around London, which is tough, but someone’s got to do it. He thinks he’s the man for the job.
Alex will be speaking at the Cutting Edge Marketing & PR conference, covering the topic: How To Make Someone Feel Like The Coolest Kid At The Party
I will talk about marketing "around a group of people" rather than "towards a group of people." And what I mean by that is first figuring out who this target audience is and what they want. Too many marketing campaigns start and end with the product: We are this. We do this. You should buy us. But it doesn't relate at all to the person who might be buying it and give them any reason to care. Today's world is no longer just about the function or convenience of a product, but how does it fit into a person's daily life. If you can give them a reason to want to buy, to want to talk about it on social media, to feel like their life is enhanced by buying the product or joining in, then they will. And that's personalised marketing. I'll explain this using real work examples and real world takeaways that can be implemented into anyone's strategies. Plus, a slew of pop-culture references to keep things interesting.
Pete Durant is a dedicated brand and engagement marketer with extensive social media experience and has spoken at many events around the world. Passionate about narrative brand planning and audience first approaches, he has gained in-depth knowledge over the last ten years thanks to numerous award-winning social media campaigns and working with the UK’s best home-grown companies including Specsavers, Waitrose, Virgin Media and Comic Relief.
Pete currently leads the digital partnership, innovation and social media functions at Comic Relief, driving forward new thinking, marketing approaches and communications platforms working towards making Red Nose Day and Sport Relief fundraising campaigns a success.
Richard is a seasoned HR Professional with extensive international HR expertise experience in the Aviation and Software Industries .He has held a number of senior roles including VP HR International Trade for ICL (Fujitsu) ,International Programme Director for there Management Program and VP HR EMEA for Fujitsu Software .He ran his own business as a Headhunter specialising in International Recruitment before joining CommVault Systems to build there EMEA and Asia Pac business.He is currently with B2M Solutions which is a start up software company .Richard is also on the Board of EFMD the International Business Schools standards Board and has taught HR and Marketing in the UK, Russia, Romania and Ethiopia on the Open University MBA Programme
Well-seasoned, strategic, proactive, international HR professional who will be a catalyst for inspiring a collaboratively driven performance culture that engages all members of the workplace community in implementing new age, innovative, integrated people management solutions that will drive business success,
An HR generalist, with strengths in people-driven growth, leadership, and organisational transformation and development that are aligned to strategic business objectives. Highly achievement driven, through commitment, teamwork, entrepreneurship, ethics and integrity, aspiring to perform and deliver at the highest level of quality and global standards, and world-class professionalism and Mobile.
Mohamed Mesbah is brings more than sixteen years of experience in HR, training, coaching, and consulting, leader in HR in the area of empowerment, organisational structure and development, his reputation as an expert on work and organisations is based on his successful academic and professional career.
Regional Responsibilities included different countries, Saudi Arabia, Bahrain, Libya, Sudan, UAE, Turkey and Singapore, Responsible for the transformation program in Saudi Arabia/Bahrain and the overall country HR strategy and achieving the Saudization program, Leads and executes regional development and training projects and programs in Turkey, Libya and Sudan, Engaged in the Global HR system and the productivity matrix projects with The Global HR team in Singapore
MIKE KLEIN is an internal communication consultant based in Delft in the Netherlands. Mike is Principal of Changing The Terms, a blog and consulting practice focusing on strategic content, selective engagement and sense-making.
Mike has been active in the profession as a writer, consultant and strategist since discovering internal communications as an MBA student at London Business School in the 1990's. A dual US and British citizen, Mike has managed more than 20 political campaigns across the US and has focused much of his extensive writing on the application of political communication principles in a corporate context. He serves as regional treasurer for IABC in Europe, Middle East and North Africa.
Tony works hard to provide a consultative, human approach to nurturing a business’s most important asset – its people. Believing that at its core workplace happiness is based on an open and honest approach, Tony loves nothing more than helping organisations utilise technology to increase their client and staff retention rates.
With 13 years’ experience of growing companies (including IPC Media and AXA), working in new business acquisition and managing teams, Tony learnt early about the importance of listening to and acting upon the feedback from his team/clients in order to effectively increase productivity and ultimately revenue.
Elizabeth Lichten’s career spans a number of heavy-weight industries from Engineering and Energy, to Property and Healthcare. Ambitious, growing and highly technical, these organisations all have specific challenges and targets and she excels at developing tactics for success.
Elizabeth is a practised brand champion, having worked with a number of exciting professional services organisations at times of transformational change.
As Head of Marketing for DTZ UK and then enlarged Cushman & Wakefield London business, Elizabeth’s remit is to plan and execute marketing strategies to promote and differentiate the business through creative innovative solutions.
David is an award-winning crisis and corporate communications consultant with over 15 years’ international experience in a variety of sectors, both in-house and agency.
Having devised and executed a number of high profile global brand and PR strategies across Europe, the Gulf and Asia Pacific, David’s clients and employers have included market-leading corporate, consumer, technology, and professional services organisations.
David currently leads Grayling’s UK corporate team, which acts as the global hub for a number of clients including Hilton Worldwide, The Economist Intelligence Unit and World Energy Congress.
Wendy Williams, MS is a Senior Project Manager on the Jive Professional Services team successfully launching new Jive communities and delivering customizations for clients globally. Wendy has over 20 years of IT experience with industries ranging from manufacturing, retail and finance to software development, telecommunications and lumber trading. Her vast IT experience coupled with her education in positive psychology enables her to understand a client's needs, spoken and unspoken, with a keen insight on how to translate those needs into practical and workable technical solutions. Wendy has worked with the following Jive customers: Bank of America, Goldman Sachs, Deutsche Bank, Group M, SAP, Discover Financial, Banco Itau, Alcatel-Lucent, eBay-PayPal, GE Healthcare, Hewlett Packard, Hitachi, World Bank and many others.
Prior to joining Jive Software, Wendy worked for a number of corporations including Nike, Columbia Sportswear, Jacada, Weyerhaeuser and ADC Telecommunications. She earned a Master of Science degree in Counseling Psychology from the University of Kansas in Lawrence, KS.
Laura Storey likes good communication. She’s quite good at it herself. Bad communication makes Laura sad, just like it does to other people - a misread text message, a comment taken out of context, an unopened email, its destiny unrealised. Leading IBM UK’s Workforce Enablement team, Laura looks at how corporate communications can work better across a range of platforms for the communicator and their audience alike – how comms can engage employees, drive knowledge and social business, and help people have fun. Because, after all, communication is all about people. And having fun is, well, fun.
When she’s not being good at communicating, she’s juggling her three kids (not literally) and the Chair of Governors role at her local infant school. She also sings. But she’s not as good at that just yet.
Den looks after the internal communications and responsible business teams at Virgin Trains, and is the communications director of SicKids, a children's health charity operating projects in the UK and Cambodia. His background is with dispersed teams in transport companies and charities, having worked in the UK, Canada, France and Africa. He specialises in creating compelling communications interventions and guiding leaders and professionals in the most effective way to land messages in a clear, to-the-point way. When not focusing on his communications roles, you're most likely to find him obsessively travelling the globe, on his yoga mat, or both!
Richard Donovan leads the Internal Communications and Corporate Responsibility agenda for Experian in the UK&I. Prior to joining Experian Richard led IC teams at Capital One and Citi and held a range of communication and brand roles during an eight-year stint at Egg. In the last five years at Experian, his IC team has won a range of awards, including the IOIC in-house team of the year at their national ceremony in 2014.
Graduated in Communication Sciences at the Autonomous University of Barcelona (UAB), master in International Relations at CIDOB and business administration at EADA. Before founding aPortada in 2000, she worked in media and held the position of Communications Director at the José Carreras Foundation. Over 20 years work experience in the field of corporate communications, communications training, public relations, social responsibility and cultural management.
Leading the new culture values and corporate purpose process, change management and crisis strategist, ‘asking-why-and-what-for’ specialist. Truly social media lover, techie by adoption, X generation’s apathy hater, trying hard to understand millennials mindset.
Having obtained a Degree in Communication Sciences, a Master’s Degree in Corporate Communications and postgraduate studies in Managing Development, she joined “la Caixa” in 2001 as a Channels Manager, a role she combined with Events Manager, until 2013, when she was appointed Internal Communications Manager.
Later, in 2016, she gained promotion to Director of the Department of Internal Communications, located in the Human Resources General Directorate, where CaixaBank’s Internal Communications corporate policy is managed, in a bank with nearly 30,000 professionals, 14 Territorial Divisions and a branch network of 5,000 offices all over Spain.
<p class="ox-262b467c0a-ox-c5fe4aeb9a-msonormal" style="text-align: justify;background: white;margin: 0cm 0cm 12.0pt 0cm"><span style="color: #555555">Ebru Pilav joined Batelco Bahrain in January 2017 as General Manager of Human Resources and Corporate Services. She is responsible for the talent and organization strategy </span><span style="color: black">and change management </span><span style="color: #555555">that is a significant enabler in helping the business to deliver its vision. As a member of the Senior Leadership Team, Ebru will play an important role in providing a strategic direction to continue to build the employment brand and professional services for Batelco Bahrain.</span></p>
<p class="ox-262b467c0a-ox-c5fe4aeb9a-msonormal" style="text-align: justify;background: white;margin: 0cm 0cm 12.0pt 0cm"><span style="color: #555555">In a distinguished career that spans over 20 years, Ebru has gained extensive experience working for leading multinationals. Prior to joining Batelco, she held a number of senior management roles serving several of the world’s leading companies including VW Financial Services AG and Deloitte and led some global HR projects in Germany and Italy with the primary focus being on leadership development and performance excellence programmes. Such opportunities have given Ebru a wealth of experience in key areas of the HR industry such as inclusion & diversity, change management and succession planning. Ebru received a Bachelor </span><span style="color: black">degree</span><span style="color: #555555"> from Istanbul Technical University and holds a Post Graduate certificate.</span></p>
Marc has a B.S from the American University of Beirut and an M.Sc. from the University of Geneva. After a career between private and public sectors in Switzerland, he pursued professional development at the INSEAD in Paris, Harvard University, University of Cambridge and University of Oxford. His professional experience in Management goes back to 1998 in Lausanne, Switzerland and extends to his current role at the National Health Service.
Marc has moved through various roles with ownership and responsibilities of various sorts of IT projects of significant budgets. He has led on Change Management, Risk Management, and various other important projects using PMI, Prince2 and Agile Scrum methodologies. In 2013, Marc joined the United Nations in Geneva and moved to the private sector in London in 2015 before settling recently in the role of Product Manager – Development at the NHS Improvement London. In this role, Marc provides cross-team leadership with a balanced mix of technical, leadership and project and product management skills.
Susanne is a captivating International Speaker who has inspired and educated audiences throughout Europe, USA, Asia and the Middle East. With a solid background in Internal Communications and PR, Susanne has over 15 years experience working with corporate companies, public sector organisations and PR agencies (including Balfour Beatty, Network Rail, BBC Radio London and Kazoo Communications, to name a few).
Her expertise has afforded her the opportunity to provide Senior Executive Support and Campaign Management to Blue Chip companies throughout the years. She has been instrumental in developing and implementing internal campaigns and communications channels that are effective and measurable.
Susanne has taken her years of experience in the field along with her own innovation and creativity to craft a unique message to business leaders, managers and CEOs that is centred on engaging and effectively communicating with employees so as to increase their productivity and commitment.